Shipping policy
Order Processing
Most orders are processed within 3–7 business days. During product launches, holidays, high-volume periods, supplier delays, or other peak periods, processing may take up to 14 business days.
Business days do not include weekends or holidays. Processing time begins after your order is successfully placed and is separate from carrier transit time.
Shipping Rates and Free Shipping
Available shipping methods and rates are displayed during checkout.
Eligible orders totaling $99 or more qualify for free standard shipping where shown at checkout. The qualifying total is calculated after discounts and before any applicable taxes.
Tracking Information
You’ll receive a shipping-confirmation email containing tracking information once your order ships. Tracking may require up to 48 hours to begin showing movement after the carrier receives the package.
Separate Shipments
Some products are produced or fulfilled by different facilities. Orders containing multiple items may arrive in separate packages and on different dates. When available, tracking information will be provided for each shipment.
Delivery Estimates
Delivery estimates displayed during checkout or provided by the carrier are estimates and are not guaranteed. Carrier delays, severe weather, holidays, supplier availability, and other circumstances outside our control may affect delivery.
Address Changes
Customers are responsible for providing a complete and accurate shipping address during checkout.
Contact us immediately at deltawhiskeyapparel@gmail.com if an address needs to be corrected. We’ll make every reasonable effort to update it, but changes cannot be guaranteed after an order enters production or ships.
If a package is returned because the address was incorrect, incomplete, or undeliverable, the customer is responsible for applicable reshipping costs.
International Orders
International shipping availability is shown during checkout. International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not controlled by Delta Whiskey Apparel and are the customer’s responsibility unless otherwise stated during checkout.
Lost, Stolen, or Misdelivered Packages
If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, ask members of your household or nearby neighbors, and contact the carrier using the tracking number.
If you still need help, contact us at deltawhiskeyapparel@gmail.com. We’ll provide available tracking information and assist with a carrier investigation when possible. Replacement or reimbursement is not guaranteed for packages confirmed as delivered by the carrier.
Shipping Questions
For questions about an order or shipment, contact us at:
Please include your order number so we can assist you as quickly as possible.